In addition to our standard 30 day money back guarantee, all orders placed between Nov. 5, 2018, and Dec. 18, 2018, will be eligible for an extended "exchange" period until Jan. 15, 2019.

• All holiday exchange requests must comply with our return policy instructions.
• In order to process an exchange, make a request on our Returns & Repairs page before Jan. 15, 2019.
• Items must be physically received in our warehouse within 5 business days of the deadline (no later than Jan. 22nd, 2019).
• Items that are received after the exchange deadline will not be accepted. The item that is being exchanged for must be of an equal or greater value than the item that is being returned.

* Excludes preowned watches and custom order items. See our full return policy here.