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Product Warranty

Jomashop.com will service every brand name watch sold on our website (see chart for exceptions) for a period of 1 to 5 years after purchase. Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper time will be serviced under our warranty program. Our warranty does not cover "external damage" to the product.

What's Not Covered

The Jomashop.com warranty does not cover any damage resulting from, water/moisture damage. Additionally, the Jomashop.com warranty does not cover any damage to the watch case, crystal/glass, watch bracelet / band, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch. Damage that occurs due to having the watch serviced by a third party null and voids the warranty from Jomashop.com.

This limited warranty does not cover any damage if there is evidence of excessive wear and tear, or if used under conditions which exceed the watch manufacturer’s water resistance guidelines. Consequential and incidental damages are not recoverable under this warranty or any implied warranties.

  • External wear-and-tear from daily, normal use.
  • External damage to the product. Any damages resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch.
  • Defects caused by outside force or improper use. ANY such incidental damages which occur by dropping or banging the timepiece.
  • Any loss of stones or gems on the outer portion of the watch or watch face.
  • Outside modifications and third party repair attempts will void the warranty.
  • Any damage if used under conditions which exceed the watch manufacturer’s water resistance guidelines.
  • Watches that are labeled as water resistant feature a screw down crown. The crown must be screwed down properly at all times to keep the watch casing from receiving water damage inside the stem. Water damage is not covered under the warranty by Jomashop.com nor any manufacturer.
  • Length of Warranty

    Search by the brand of your watch below to determine the length of coverage for your warranty:

    • A. Lange & Sohne - 2 Year Warranty
    • Accutron - 2 Year Warranty
    • Adidas - 2 Year Warranty
    • Air Blue - 2 Year Warranty
    • Akribos XXIV - 2 Year Akribos XXIV Warranty
    • Andy Warhol - 2 Year Andy Warhol Warranty
    • Appetime - 2 Year Appetime Warranty
    • Armani - 2 Year Warranty
    • Audemars Piguet - 2 Year Warranty
    • A|X Armani Exchange - 2 Year Warranty
    • Baume & Mercier - 2 Year Warranty
    • Bedat - 2 Year Warranty
    • Bell & Ross - 2 Year Warranty
    • Black Dice - 2 Year Black Dice Warranty
    • Blancpain - 2 Year Warranty
    • Breitling - 2 Year Warranty
    • Brooklyn Watch Co. - 2 Year Manufacturer Warranty
    • Bulova - 2 Year Warranty
    • Burgi - 2 Year Limited Manufacturer Warranty
    • Bvlgari - 2 Year Warranty
    • Calvin Klein - 2 Year Warranty
    • Carbon 14 - 2 Year Carbon 14 Warranty
    • Casio - 1 Year Warranty
    • Cartier - 2 Year Warranty
    • Chanel - 2 Year Warranty
    • Christian Dior - 2 Year Warranty
    • Chopard - 2 Year Warranty
    • Citizen - 5 Year Warranty
    • Concord - 2 Year Warranty
    • Corum - 2 Year Warranty
    • Croton - Croton Limited Lifetime Warranty
    • D.Factory - 2 Year Manufacturer Warranty
    • Daniel Wellington - 2 Year Manufacturer Warranty
    • Danish Design - 1 Year Warranty
    • Deep Blue - 2 Year Warranty
    • Diesel - 2 Year Warranty
    • DKNY - 2 Year Warranty
    • Dolce & Gabbana - 1 Year Warranty
    • Ebel - 3 Year Warranty
    • Edox - 2 Year Warranty
    • Equipe - 2 Year Equipe Warranty
    • ESQ - 2 Year Warranty
    • Eviga - 2 Year Eviga Warranty
    • Fossil - 2 Year Warranty
    • Frederique Constant - 2 Year Warranty
    • Fruitz by Philip Stein - 2 Year Warranty
    • Fujitime - 1 Year Fujitime Warranty
    • Gevril - 2 Year Warranty
    • Girard Perregaux - 2 Year Warranty
    • Glashutte - 2 Year Warranty
    • Gucci - 2 Year Warranty
    • Guess - 2 Year Warranty
    • Hamiliton - 2 Year Warranty
    • Haurex Italy - 2 Year Warranty
    • Heritor - 2 Year Warranty
    • Hublot - 2 Year Warranty
    • Hugo Boss - 2 Year Warranty
    • Ike Milano - 2 Year Warranty
    • Invicta - 1 Year Invicta Warranty
    • Issey Miyake - 2 Year Issey Miyake Warranty
    • IWC - 2 Year Warranty
    • J. Springs - 1 Year J. Springs Warranty
    • Jacob & Company - 2 Year Warranty
    • Jacques Lemans - 2 Year Warranty
    • Jaeger LeCoultre - 2 Year Warranty
    • JBW - 1 Year JBW Warranty
    • Jet Set - 2 Year Jet Set Warranty
    • Jill Stuart - 2 Year Jill Stuart Warranty
    • Joshua & Sons - 1 Year Joshua & Sons Warranty
    • Kenneth Cole - 2 Year Warranty
    • Kienzle - 2 Year Warranty
    • Lacoste - 2 Year Warranty
    • Lambretta - 2 Year Lambretta Warranty
    • Lancaster - 2 Year Warranty
    • Longines - 2 Year Warranty
    • Lucien Piccard - Limited Lifetime Warranty
    • Madison - 2 Year Warranty
    • Michael Kors - 2 Year Warranty
    • Michele - 2 Year Warranty
    • Mido - 2 Year Warranty
    • Montblanc - 2 Year Warranty
    • Montres de Luxe - 2 Year Montres de Luxe Warranty
    • Morellato - 2 Year Manufacturer Warranty
    • Movado - 2 Year Warranty
    • Nice Italy - 2 Year Nice Italy Warranty
    • Nixon - 2 Year Warranty
    • Omega - 4 Year Warranty
    • Oris - 2 Year Warranty
    • Panerai - 2 Year Warranty
    • Patek Philippe - 2 Year Warranty
    • Philip Stein - 2 Year Warranty
    • Piaget - 2 Year Warranty
    • Polar - 2 Year Warranty
    • Police - 2 Year Warranty
    • Pulsar - 3 Year Warranty
    • Puma - 2 Year Warranty
    • Rado - 2 Year Warranty
    • Raymond Weil - 2 Year Warranty
    • Rolex - 2 Year Warranty
    • Seiko - 3 Year Warranty
    • Skagen - 2 Year Warranty
    • Suunto - 2 Year Warranty
    • Swatch - 2 Year Warranty
    • Swiss Legend - 5 Year Swiss Legend Warranty
    • Swiss Military - 2 Year Warranty
    • TAG Heuer - 2 Year Warranty
    • Technomarine - 2 Year Warranty
    • Thunderbirds - 2 Year Thunderbirds Warranty
    • Timex - 1 Year Warranty
    • Time-It - 2 Year Time-It Warranty
    • Tissot - 2 Year Warranty
    • Tommy Hilfiger - 2 Year Warranty
    • ToyWatch - 2 Year Warranty
    • Tsumori Chisato - 2 Year Tsumori Chisato Warranty
    • TW Steel - 2 Year Warranty
    • TX - 1 Year Warranty
    • U-Boat - 2 Year Warranty
    • Ulysse Nardin - 2 Year Warranty
    • Victorinox Swiss Army - 3 Year Warranty
    • Wenger Swiss Military - 3 Year Wenger Warranty
    • Wittnauer - 2 Year Warranty
    • Zenith - 3 Year Warranty
    • Zodiac - 2 Year Zodiac Warranty